All briefings · 52 · Applications and interviews

After the Interview: Thank-You Emails and Follow-Ups

Write thank-you notes, ask for updates at the right time and keep referrers informed.

The date a figure was checked is in the briefing. Confirm it with the department before you rely on it.

An interview round does not necessarily end when you leave the room or close the call. A thank-you email, when to ask for an update and how to send missing information all affect the final impression you leave. This guide gives practical advice and structures for emails in English and Chinese. See Batch 2, no. 18, for maintaining longer-term LinkedIn relationships, and no. 13 in this batch for requesting feedback after a rejection.

1. Thank-you email: whether, to whom and when

  1. Send one. CUHK’s Career Planning and Development Centre recommends emailing all interviewers and the hiring manager within 24 hours of the interview.
  2. Send a separate email to each interviewer, with a distinct detail in each one. If you do not have an interviewer’s email address, you can write to the HR contact who arranged the interview and ask them to pass on your thanks, or thank everyone in the same email.
  3. Do not ask for a personal contact address just to send thanks. If an interviewer gives you a business card, you may use the work email printed on it.
  4. After a group interview or assessment centre, usually write to the HR contact, thank them for arranging the event and briefly mention something you learned from one exercise.

2. What to put in the thank-you email

CUHK’s centre recommends three things: restate the skills and strengths you can bring to the role and team; refer to a specific discussion point to help the interviewer remember you; and avoid bothering HR with too many follow-up emails or calls.

Based on that advice, keep the email to four short parts, ideally within 150 words in English or 300 Chinese characters:

  1. Thanks: thank the person for their time and name the role and interview date.
  2. Specific point: mention one topic from the interview and something you learned or thought about.
  3. Fit: restate in one or two sentences a relevant capability.
  4. Close: say you look forward to hearing about next steps and leave your contact details.

3. English thank-you email structure

The following is a structural example. Replace the bracketed text with accurate details; do not copy it blindly.

Subject: Thank you — [role] interview on [date]

Dear [title and surname],

Thank you for taking the time to speak with me today about the [role] position. I especially appreciated our discussion of [specific topic], which helped me understand [what you learned].

Our conversation reinforced my interest in the team. My experience in [relevant experience] has prepared me to contribute to [work relevant to the role].

I look forward to hearing about the next steps. Please let me know if any further information would be helpful.

Best regards, [Name] [Phone]

4. Chinese thank-you email structure

Subject: Thank you for the interview — [role], [name]

Dear [title/name],

Thank you for taking the time to interview me today for the [role] position. What you mentioned about [specific topic] gave me a clearer understanding of [the role or team].

Based on the [specific work] I did in [relevant experience], I believe I could get up to speed quickly on [work related to the role].

I look forward to hearing about the next steps. Please let me know if you need any additional material.

[Name] [Phone]

5. Sending information you left out

  1. If you gave an incorrect fact or figure, correct it in one or two sentences in the thank-you email. Do not write a long explanation.
  2. If the interviewer asked you to provide a portfolio, transcript or referee, send it in the requested format and by the stated time. Use a clear file name.
  3. Do not send a large number of unrequested attachments.

6. Asking for an update

  1. Follow the timeline the employer gave you. If the interviewer said when they would respond, do not follow up before then.
  2. If they gave no timeline, or the date has passed, you can send a brief email asking for an update. Prospects advises that if there has been no news for a few weeks, you may call or email to restate your interest and thank them again.
  3. Usually one enquiry is enough. CUHK’s centre warns against bothering HR with repeated follow-up emails or calls.
  4. Mainland employers often provide an application-status page. Huawei says results can be checked under “Application Progress” 24 hours after an interview; China Merchants Bank says applicants can check through the personal section of its official public account. Check the page before deciding whether to ask.

7. If you have another offer

  1. If you have another offer with a response deadline, you can let employers with an active process know and ask whether they can make a decision sooner.
  2. Example: “I have received an offer from another organisation and need to respond by [date]. Your role is my first choice, so I wanted to ask whether it might be possible to hear your decision before then.”
  3. Say this only when it is true. Do not use a made-up offer to pressure the employer. See no. 15 in this batch for managing multiple offers.

8. Email basics

  1. Send from the email address on your application, with a professional display name.
  2. Make the subject line clear about the role and purpose.
  3. Address the person by surname and title. If unsure, use “Dear Mr/Ms [surname]” or the appropriate Chinese form of address.
  4. Do not use emojis or internet slang.
  5. Before sending, check the recipient’s name and employer, especially when reusing a template.
  6. Send separate emails; do not use a group email that exposes interviewers’ addresses to each other.

9. Keep a record

  1. Record the time you sent the thank-you email, the time you asked for an update and any reply in your tracker (see no. 1 in this batch).
  2. Note the interview questions and key points of your answers. CUHK’s centre also recommends writing down the questions you remember and the interviewers’ names soon after the interview for review.

10. Update your referrer and other helpers

  1. If someone referred you or gave you advice, send them a short update and thank them after the interview. Batch 2, no. 18, also recommends telling a referrer about the outcome, whatever it is.
  2. Share your own progress only; do not repeat interview questions in detail, as some employers require candidates to keep interview content confidential.
  3. Update them again when you receive the result. If you get an offer, thank them; if not, thank them for their help and say what you plan to do next.
  4. For a process with several rounds, there is no need to report after every round. Update them at key points, such as reaching the final round or receiving a result.

Sources

  • CUHK Career Planning and Development Centre, “Assessment Centre and Interviews”, checked 20 October 2026.
  • Prospects, “Telephone interviews”, checked 20 October 2026.
  • Huawei Recruitment FAQ, checked 20 October 2026.
  • China Merchants Bank Campus Recruitment FAQ, checked 20 October 2026.